Privacy Policy
Effective Date: November 7, 2025
Dallas AI Agency TX ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
1. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Business Address: 2512 Park Row Ave, Dallas, TX 75215
Phone Number: (945) 319-9596
Email Address: info@aiagencydallastx.com
Information We Collect
We collect personal information that identifies, relates to, describes, or is reasonably capable of being associated with you ("Personal Data").
A. Information You Provide to Us
This is data you provide directly when you contact us, request a proposal, or engage our services:
- Identifiers: Name, email address, phone number, mailing address.
- Professional Information: Company name, job title, and details about your business needs or projects.
- Communication Data: Records of correspondence, inquiries, and customer service requests.
- Payment Data: Financial information collected to process payments (typically processed securely by third-party payment providers).
B. Information Collected Automatically
When you visit our website, we may automatically collect:
- Internet Activity Data: IP address, browser type, operating system, pages viewed, access times, and referring website addresses.
- Geolocation Data: General location data inferred from your IP address.
- Cookies and Tracking: We use cookies and similar technologies to track activity on our website and hold certain information to enhance your experience and analyze site performance.
C. Client Project Data (AI Services)
As an AI agency, our primary function is to process data on behalf of our clients for AI model development and deployment.
- Client Data: Any data, including Personal Data, that a Client provides to us for the purpose of a project (e.g., training data, customer records, proprietary data).
- Sensitive Data: If a client provides us with sensitive personal data (e.g., health diagnosis, racial/ethnic origin, biometric data), we will only process it pursuant to the Client's written instructions and applicable contractual agreements.
Note: Our handling of Client Data is governed primarily by our contract/Statement of Work (SOW) with the Client, and we act as a "Processor" on their behalf.
3. How We Use Your Information (Purposes of Processing)
We use the Personal Data we collect for the following commercial and business purposes:
Purpose CategoryExamples of UseService DeliveryTo fulfill contractual obligations, provide the AI services requested, and manage client accounts.Internal OperationsTo improve our services, develop new AI methodologies, analyze website usage, and maintain security.CommunicationTo respond to inquiries, send service-related notices, and provide customer support.MarketingTo send promotional materials about our Services (you may opt-out) and for targeted advertising.Legal ComplianceTo comply with Texas and federal law, prevent fraud, and enforce our contracts and terms.
4. Disclosure and Sharing of Your Information
We may share or disclose your Personal Data with the following categories of third parties:
- Service Providers: Vendors and contractors who perform services on our behalf (e.g., cloud hosting, payment processing, data analytics).
- Client Processors: Data provided to us as a Processor is returned to or used under the strict instruction of the Client, in accordance with the SOW.
- Legal & Compliance: When required by law (e.g., subpoena, court order), to protect our rights, or to investigate fraudulent activity.
- Business Transfers: In connection with a merger, acquisition, sale of assets, or bankruptcy.
We do not sell your Personal Data in exchange for monetary compensation. If we were to disclose Personal Data for valuable consideration (a "sale" or "sharing" under TDPSA), we would update this policy and provide an opt-out mechanism.
5. Your Texas Data Privacy Rights (TDPSA)
If you are a resident of Texas, you have the following rights regarding your Personal Data, subject to certain exceptions:
Your RightDescriptionRight to Know/AccessThe right to confirm whether we are processing your Personal Data and to access that data.Right to CorrectThe right to request that we correct inaccuracies in your Personal Data.Right to DeleteThe right to request the deletion of Personal Data provided by or obtained about you.Right to Opt-OutThe right to opt out of the processing of Personal Data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.
6. How to Exercise Your Rights
To exercise any of the rights described above, please submit a verifiable consumer request to us using the contact details provided in Section 1.
We will respond to your request within 45 days of receipt, which may be extended by an additional 45 days if reasonably necessary, with prior notice.
7. Right to Appeal
If we deny your request, we will provide an explanation of our decision. You may appeal the denial by replying to our denial email or sending a written appeal to our contact address. We will respond to the appeal within 60 days. If your appeal is unsuccessful, you may contact the Texas Attorney General.
8. Sensitive Data
We will not process your Sensitive Data (as defined by TDPSA, including health diagnosis, biometric data, or precise geolocation) without first obtaining your clear affirmative consent, unless the processing is strictly necessary for a purpose expressly permitted by law.
9. Data Security
We implement reasonable administrative, technical, and physical security practices appropriate to the volume and nature of the Personal Data we process to protect your data from unauthorized access, loss, misuse, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.
10. Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have collected Personal Data from a child under 13, we will promptly take steps to delete that information.
